Cancellation Policy

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Less Than 24 Hours' Notice:

If you need to cancel or reschedule your appointment, we kindly request that you provide us with at least 48 hours' notice. In the event of a cancellation with less than 48 hours' notice, a cancellation fee of 50% of the service cost will be applied.

No-Show Appointments:

In cases of no-show appointments, where the client does not attend the scheduled appointment without prior notice, a fee equivalent to 100% of the service cost will be charged.

Early Cancellations:

We understand that sometimes unexpected situations arise. We kindly request that any cancellations be made within 72 hours of your scheduled appointment to avoid incurring cancellation fees.

We recognize that life can be unpredictable, and we genuinely appreciate your understanding of our cancellation policy. Enforcing this policy allows us to maintain the high level of service that you deserve while ensuring fair treatment for all of our clients.

Your trust and cooperation in adhering to our cancellation policy contribute to the success and sustainability of our small business. We sincerely hope for your understanding, and we're here to address any questions or concerns you may have.

Thank you for choosing AB Aesthetics. We look forward to serving you and providing you with the exceptional experience you deserve.

Contact Us if you have any questions about our cancellation policy or if you need to make any changes to your scheduled appointment. We value your business and appreciate your cooperation. 

No Refund Policy: 

We appreciate your business and strive to provide the best service/products possible. However, due to the nature of our services/products, we do not offer refunds for any reason, including but not limited to dissatisfaction with results or change of mind. By engaging with our services/purchasing our products, you acknowledge and agree to this no refund policy. We encourage you to ask any questions or seek clarification before making a purchase or engaging our services. In the rare event of a proven defect or error on our part that prevents you from accessing or using our services/products as intended, we may offer a replacement or alternative solution at our discretion. Thank you for understanding! 

Right to Refuse Service Policy: 

At AB Aesthetics, we are committed to providing exceptional care and service to all our clients. However, we reserve the right to refuse service under certain circumstances, including but not limited to:

Medical Incompatibility: If our medical professionals determine that a specific treatment is medically incompatible or unsafe for a client based on their medical history, current health condition, or other relevant factors.

Unacceptable Behavior: 

Any behavior deemed inappropriate, disrespectful, or disruptive towards our staff or other clients, including but not limited to harassment, aggression, or intoxication.

Non-Compliance: Failure to comply with our spa policies, procedures, or guidelines related to hygiene, safety protocols, appointment scheduling, or payment terms.

Refusal of Consultation: 

Clients who repeatedly fail to attend scheduled consultations or appointments without reasonable notice, hindering our ability to provide timely and effective services.

Our decision to refuse service will be made with the utmost consideration for the well-being and safety of all parties involved. We may offer alternative solutions or recommendations whenever possible. We appreciate your cooperation and understanding in helping us maintain a professional, safe, and welcoming environment for everyone.